Australian Business Lead Automation • Works with your existing phone & website — No new website required.
Instant Lead Responder - Never Miss a Call. Never Lose a Client.
Never Miss a Call. Never Lose a Client.
Social Reach Administrator Reference

Agency Implementation & Snapshot Architecture

Technical blueprint for managing Instant Lead Responder inside Social Reach: SaaS Configurator, snapshot definitions, sub-account provisioning, and domain records.

1

Social Reach SaaS Configurator Setup

Connecting three automated tiers with native checkout

Configure the 3 subscription products inside Agency View > SaaS Configurator:

  • Instant Lead Responder Starter: $49/mo AUD + GST ($53.90 inc. GST). 100 SMS, 200 emails allowance. Snapshot: ILR-Starter-Snapshot-v1.
  • Instant Lead Responder Growth: $99/mo AUD + GST ($108.90 inc. GST). 200 SMS, 500 emails allowance. Snapshot: ILR-Growth-Snapshot-v1.
  • Instant Lead Responder Elite: $220/mo AUD + GST ($242.00 inc. GST). 500 SMS, 2,000 emails allowance. Snapshot: ILR-Elite-Snapshot-v1.
2

Standard Customer Snapshot Composition

Pre-built assets deployed into new client sub-accounts

Standard Workflows:

• Workflow 1: Missed Call Detection & Instant SMS Trigger

• Workflow 2: Customer Reply & Conversation Sync

• Workflow 3: Inbound Website Enquiry Ingestion

• Workflow 4: Smart Follow-Up Sequence (Auto-stops on reply)

• Workflow 5: Calendar Booking & Automated Reminders

CRM & Pipeline Assets:

• Pipeline: "Job Enquiries & Consultations"

• Tags: Missed-Call-Lead, Website-Enquiry, VIP-Quote

• Custom Fields: Job Description, Suburbs Serviced, Call Status

• Permissions: Isolated Sub-Account, No agency billing visibility

3

Custom Domain Connection: instantleadresponder.com

Social Reach native publishing verification

Required DNS Records in Domain Registrar:

Type: A | Host: @ | Value: 162.159.153.4 (Social Reach Edge Cluster)

Type: CNAME | Host: www | Value: custom.socialreach.com.au